Questions before buying
Size, stock, delivery time β every unanswered question is an abandoned cart.
For e-commerce
Turn WhatsApp chats into orders
Shoppers in the UAE ask on WhatsApp before they buy. Wappx helps online stores answer product questions instantly, confirm cash-on-delivery orders, send updates and win back customers with campaigns.
The problem
Sound familiar?
COD cancellations
Unconfirmed cash-on-delivery orders lead to failed deliveries and wasted courier fees.
One-time buyers
Customers buy once and forget you, because there is no easy way to reach them again.
The solution
How Wappx helps
Product answers with photos
Reply with product photos, videos and size guides straight from the inbox.
Order confirmation templates
Confirm COD orders and delivery addresses with utility templates and quick-reply buttons.
Delivery updates
Keep customers informed about dispatch and delivery to reduce βwhere is my order?β chats.
Win-back campaigns
Send new arrivals, restocks and offers to tagged, opted-in customers.
AI shopping assistant
Answers stock, price and delivery questions in four languages, around the clock.
Know your costs
Analytics show which messages Meta bills and in which category β with 0% markup from Wappx.
Workflow
How it works for E-commerce
- 1
Shopper asks
From your store, Instagram or a Click-to-WhatsApp ad.
- 2
AI or agent answers
Stock, price and delivery answered in seconds, with photos.
- 3
Order confirmed
Confirm the order and address, then send dispatch updates.
- 4
Customer comes back
Tag buyers and invite them to the next sale.
Popular ways teams use it
- Pre-sale product questions
- COD order confirmation
- Dispatch and delivery updates
- Returns and exchanges
- Restock and new-arrival alerts
- Seasonal and flash sales
0% markup on Meta fees
Meta bills your own WhatsApp Business account directly. You only pay your Wappx plan.
Questions
Frequently asked questions
Do you integrate with my store?
Wappx works with any store: import customers by CSV and send order messages from the inbox or campaigns.
Can I send product images in campaigns?
Yes. Templates can have an image, video or document header that you upload when sending.
Is cash on delivery confirmation allowed?
Yes, as a utility template sent to the customer who placed the order.
Ready to sell more on WhatsApp?
Join businesses across the UAE answering faster, selling more and keeping every customer conversation in one place.