Questions before buying
Size, stock, delivery time — every unanswered question is an abandoned cart.
ⓘ هذه الصفحة متاحة حاليًا باللغة الإنجليزية.
For e-commerce
Turn WhatsApp chats into orders
Shoppers in the UAE ask on WhatsApp before they buy. Wappx helps online stores answer product questions instantly, confirm cash-on-delivery orders, send updates and win back customers with campaigns.
المشكلة
هل يبدو هذا مألوفًا؟
COD cancellations
Unconfirmed cash-on-delivery orders lead to failed deliveries and wasted courier fees.
One-time buyers
Customers buy once and forget you, because there is no easy way to reach them again.
الحل
كيف يساعدك Wappx
Product answers with photos
Reply with product photos, videos and size guides straight from the inbox.
Order confirmation templates
Confirm COD orders and delivery addresses with utility templates and quick-reply buttons.
Delivery updates
Keep customers informed about dispatch and delivery to reduce “where is my order?” chats.
Win-back campaigns
Send new arrivals, restocks and offers to tagged, opted-in customers.
AI shopping assistant
Answers stock, price and delivery questions in four languages, around the clock.
Know your costs
Analytics show which messages Meta bills and in which category — with 0% markup from Wappx.
طريقة العمل
كيف يعمل لـ التجارة الإلكترونية
- 1
Shopper asks
From your store, Instagram or a Click-to-WhatsApp ad.
- 2
AI or agent answers
Stock, price and delivery answered in seconds, with photos.
- 3
Order confirmed
Confirm the order and address, then send dispatch updates.
- 4
Customer comes back
Tag buyers and invite them to the next sale.
أشهر الاستخدامات
- Pre-sale product questions
- COD order confirmation
- Dispatch and delivery updates
- Returns and exchanges
- Restock and new-arrival alerts
- Seasonal and flash sales
بدون عمولة على رسوم Meta
تحاسب Meta حساب واتساب للأعمال الخاص بك مباشرة. تدفع باقة Wappx فقط.
أسئلة
الأسئلة الشائعة
Do you integrate with my store?
Wappx works with any store: import customers by CSV and send order messages from the inbox or campaigns.
Can I send product images in campaigns?
Yes. Templates can have an image, video or document header that you upload when sending.
Is cash on delivery confirmation allowed?
Yes, as a utility template sent to the customer who placed the order.
جاهز لتبيع أكثر عبر واتساب؟
انضم إلى شركات في أنحاء الإمارات ترد أسرع وتبيع أكثر وتحتفظ بكل محادثات العملاء في مكان واحد.