With the Booking System, customers book appointments by chatting on WhatsApp: they write book, pick a service, a day and a free time, and get an instant confirmation with a booking code.
1 The red numbers in each screenshot match the numbered steps below it. Click a screenshot to open it full size.
- Click Bookings in the Add-ons section of the left menu.
- Click Activate booking system and pay. (Only the Client Admin sees this at first.)
Booking settings
- Open Settings & services and tick Customers can book in WhatsApp chat.
- Booking words: when a customer writes one of these (book, booking, appointment, reserve, حجز, بکنگ…), the booking assistant replies.
- Opening hours: tick the days you work and set the times. Add a second time range for a break (e.g. 10:00–13:00 and 16:00–22:00).
- Start times every — e.g. every 30 minutes.
- Bookings at the same time — how many customers you can serve at once (e.g. number of staff or chairs).
- Tick I approve each WhatsApp booking myself if you want to confirm bookings first; otherwise they are confirmed instantly.
- Click Save changes.
You can also set the earliest booking time, how far ahead people can book, your time zone, and the first and confirmation messages. Next: add your services.
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